Customer support

Free Customer Support Reply Drafter.

Prepare a factual reply in the editor, without sending or inventing refunds.

Start with a support conversation, supplied policy and editable reply box.

Chrome extension + account required.
25 free automation tasks/month. Browser-provider limits apply.

One task. A useful result.EXAMPLE
Illustrative input · supplied source facts
User policy: replacement after receipt check; customer reports damage
Unsaved draft, ready to check.Ready for your review. Nothing sent or saved.
Download example TXT ↓
Illustrative input and output. Run the task in the extension on your own page.
FROM YOUR PAGE TO YOUR NEXT STEP

Three small steps.

  1. 01

    Get WebAct ready.

    Install the Chrome extension and verify your WebAct account. Choose Browser model → ChatGPT and sign in when prompted.

  2. 02

    Bring the right context.

    Open a support conversation, supplied policy and editable reply box. Activate WebAct from the toolbar, select the relevant context and switch to Task mode.

  3. 03

    Paste. Run. Check.

    Review the proposed field changes. Let WebAct prepare the draft, then check the values. Saving, sending and submitting stay with you.

What you bring.

a support conversation, supplied policy and editable reply box.

What you get.

Prepare a factual reply in the editor, without sending or inventing refunds. Unsaved draft.

Keep it focused.

Native, editable fields on the current page. Stop before Save, Send or Submit.

READY WHEN YOU ARE

Give the busywork to WebAct.

Copy this task and paste it into WebAct on your source page.

Customer Support Reply DrafterTASK
Work only with a support conversation, supplied policy and editable reply box. Prepare a factual reply in the editor, without sending or inventing refunds. Use the native form controls and supplied facts. Do not save, send, publish, submit, purchase, delete or grant access. Stop with the fields ready for my review and list changed fields. Use only observed content and facts I supply. Keep missing values unknown. Preserve IDs, dates, units and currencies. Report omitted, truncated or unreadable content; do not claim full coverage. Verify the output against the source and stop if the required input is unavailable. Ask me for any required settings or source facts that are missing before starting.

Paste in Task mode with Browser model selected.

Make it yours. Specify the fields, tone or level of detail you need. Keep the original facts and mark anything that needs your review.

A FEW USEFUL DETAILS

Before you start.

Draft asks for receipt and explains supplied replacement policy.

Chat or Task? Choose your mode
What input does this Customer Support Reply Drafter need?

a support conversation, supplied policy and editable reply box. Expand the relevant content and share only the context needed for this task.

What should I check in the result?

Draft asks for receipt and explains supplied replacement policy. Only the selected visible content is included. Missing facts stay unknown; verify the result before use.

Can it send replies or change tickets on its own?

These recipes prepare a reviewed handoff, file or draft. They do not apply changes to future tickets, promise an SLA or send a customer reply automatically.

Can I use this on the Free plan?

Yes. Install the Chrome extension, verify your WebAct account and use an available ChatGPT browser connection in the same Chrome profile. Free includes 25 user-started automation tasks per calendar month (UTC), shared across all tools. A task counts when its first action starts; steps and necessary retries within that task do not count separately. Provider limits apply. After 25 tasks, upgrade or wait for the reset.

Does this page run the task?

This page provides an illustrative example and a task to copy. Run it through WebAct on the source page you activate. Selected page context is processed by your browser AI provider. An ordinary answer in browser Chat uses no WebAct automation allowance; creating a file or changing fields in Task mode does.

Learn how shared page context is handled in our privacy policy.

ONE LESS REPETITIVE JOB

A little more room for your work.

Bring WebAct to the page you’re already working on.

Install WebAct