How to use the Empathy Map Generator.
An empathy map should not present inferred thoughts as direct quotations. Label interpretation and preserve the actual words behind it.
Make the workflow fit your task.
Separate what participants said and did from interpretations about thinking or feeling. Preserve source excerpts, mark uncertainty and use the map to identify questions for further research rather than invent a psychological profile.
- What you provide
- Supplied interview observations.
- What you get
- Says, thinks, does and feels map distinguishing inference.
See the input and the result.
Illustrative input and output · a teaching example, not a live WebAct run
Example input
Only supplied evidence: interview quote, I open both spreadsheets because I don't trust the import. No direct observation is included.
Completed example
Says: I open both spreadsheets because I don't trust the import. Reports doing: opening both spreadsheets. Observed behavior: not supplied. Possible concern: import accuracy; interpretation to confirm. Follow-up: What do you compare after opening the two spreadsheets, and what would make the import trustworthy?
Load this input into the prompt, then copy it to WebAct to try the task. Your result may differ from the illustration.
Decisions and troubleshooting.
Can inferred feelings be included in an empathy map?
Yes, if clearly labeled as interpretation and supported by context. Keep them distinct from direct participant statements.
Why does the map attribute a thought the participant never expressed?
Return to the source and narrow the interpretation. Use a question to test it instead of presenting it as a quotation.
Try it with your own source.
Replace the example with your material in the task prompt. Keep the requirements you need, then copy the task into WebAct.
Customize and copy the task ↑