Reviews and feedback

Free Customer Review Sentiment Analyzer.

Label each review positive, neutral, mixed or negative with a reason and uncertainty.

Start with a bounded visible set of customer reviews.

Chrome extension + account required.
25 free automation tasks/month. Browser-provider limits apply.

One task. A useful result.EXAMPLE
Illustrative input · supplied source facts
Love the design but delivery was late
CSV file, ready to check.A separate file. The source stays unchanged.
Download example CSV ↓
Illustrative input and output. Run the task in the extension on your own page.
FROM YOUR PAGE TO YOUR NEXT STEP

Three small steps.

  1. 01

    Get WebAct ready.

    Install the Chrome extension and verify your WebAct account. Choose Browser model → ChatGPT and sign in when prompted.

  2. 02

    Bring the right context.

    Open a bounded visible set of customer reviews. Activate WebAct from the toolbar, select the relevant context and switch to Task mode.

  3. 03

    Paste. Run. Check.

    Review the proposed actions, run the task, then check the output against the source before using it.

What you bring.

a bounded visible set of customer reviews.

What you get.

Label each review positive, neutral, mixed or negative with a reason and uncertainty. CSV file.

Keep it focused.

One active tab; up to 25 records or one short document to start. Generated files must stay under 48,000 UTF-8 bytes.

READY WHEN YOU ARE

Give the busywork to WebAct.

Copy this task and paste it into WebAct on your source page.

Customer Review Sentiment AnalyzerTASK
Work only with a bounded visible set of customer reviews. Label each review positive, neutral, mixed or negative with a reason and uncertainty. Create a CSV file named webact-customer-review-sentiment-analyzer.csv. Keep the complete file under 48,000 UTF-8 bytes. Use only observed content and facts I supply. Keep missing values unknown. Preserve IDs, dates, units and currencies. Report omitted, truncated or unreadable content; do not claim full coverage. Verify the output against the source and stop if the required input is unavailable. Keep one header row, consistent columns, escaped quotes and literal spreadsheet-safe text. Ask me for any required settings or source facts that are missing before starting. Start with up to 25 records or one short document. Report exactly which source content was included.

Paste in Task mode with Browser model selected.

Make it yours. Specify the fields, tone or level of detail you need. Keep the original facts and mark anything that needs your review.

A FEW USEFUL DETAILS

Before you start.

Mixed sentiment with design and delivery evidence.

Chat or Task? Choose your mode
Is there a ready-made task in the extension?

Yes. Open Library → Examples and choose “Review sentiment report”. Supply any requested inputs, choose the source area and review the task before running it.

Which part of the workflow does WebAct perform?

Classify a small set of readable reviews, retain source text and export a CSV. This browser recipe does not include: Reading a Google Sheets dataset through its API, scheduled runs and spreadsheet write-back. Canvas-only grids require readable text first.

What input does this Customer Review Sentiment Analyzer need?

a bounded visible set of customer reviews. Expand the relevant content and share only the context needed for this task.

What should I check in the result?

Mixed sentiment with design and delivery evidence. Only the selected visible content is included. Missing facts stay unknown; verify the result before use.

Does the result represent all my customers?

The result covers only the feedback you select. Keep the sample size and supporting text visible. Categories and interpretations need review; they are not a population-wide finding.

Can I use this on the Free plan?

Yes. Install the Chrome extension, verify your WebAct account and use an available ChatGPT browser connection in the same Chrome profile. Free includes 25 user-started automation tasks per calendar month (UTC), shared across all tools. A task counts when its first action starts; steps and necessary retries within that task do not count separately. Provider limits apply. After 25 tasks, upgrade or wait for the reset.

Does this page run the task?

This page provides an illustrative example and a task to copy. Run it through WebAct on the source page you activate. Selected page context is processed by your browser AI provider. An ordinary answer in browser Chat uses no WebAct automation allowance; creating a file or changing fields in Task mode does.

Workflow reference: Make template or automation listing. WebAct provides the scoped browser task described above.

Learn how shared page context is handled in our privacy policy.

ONE LESS REPETITIVE JOB

A little more room for your work.

Bring WebAct to the page you’re already working on.

Install WebAct