How to extract testimonial quotes without changing their meaning
A testimonial quote is useful when it faithfully represents what a customer said. Extraction helps find concise passages while keeping the surrounding context available for review.
Start with the right material.
- What you provide
- feedback the business is permitted to use.
- The intended result
- Extract exact short positive quotes with source references and publication-permission status.
How the workflow works.
Select the exact wording and retain attribution and source references where supplied. If a quote needs shortening, make omissions clear and ensure that qualifications or conditions are not removed.
What to check in the result.
Verify the quotation against the original and confirm permission for the intended use. Finding favorable wording does not establish approval to publish a person's name, company or private message.
Import the CSV with a consistent delimiter and inspect text identifiers, dates and amounts before using spreadsheet totals. Keep the original file available while checking any automatic type conversion.
Learn from the worked example.
The downloadable CSV example uses these columns: Exact quote, Source reference, Publication permission. Compare a complete record with the source before sorting, combining or importing your own output.
The supplied example is illustrative. It is not a recorded run on your data.
Download the example ↓Use it with your own material.
- Open the source you want to work with and activate WebAct on that tab.
- Copy the task from the hero, add any required fields or preferences, and review the proposed actions.
- Compare the first result with your source. Ask for a specific correction or refinement where needed.