Fictional Slack example
Support: CSV download is empty after filtering by owner.
Engineer: Seen on staging with the Owner = Dana filter. Clearing the filter restores rows.
Support: Expected only Dana’s rows. Browser and version not provided.
webact-slack-thread-to-jira-ticket-example.md
# Jira description draft: owner filter returns an empty CSV
## Observed
On staging, setting Owner = Dana produces an empty CSV. Clearing the filter restores rows.
## Expected
The CSV contains the selected owner’s rows.
## Reported steps
1. Open the table on staging.
2. Set Owner = Dana.
3. Download CSV.
## Missing
Browser, app version and original thread URL. Steps are reported, not independently reproduced.
Review and paste into Jira manually; no ticket has been created.