Help Center Gap Analyzer — illustrative example INPUT Support tickets repeatedly ask how to resolve duplicate IDs. Supplied help-center inventory contains no article for that error. RESULT Content gap: duplicate-ID troubleshooting. Proposed article scope: explain the record key, show identical versus conflicting duplicates, and describe the approved resolution path. Discovery location: link from the duplicate-ID error and relevant import help. Evidence: recurring supplied ticket topic and absent article in the inventory. Product-specific resolution steps still need confirmation. REVIEW A help-center gap is an unanswered user problem supported by evidence. Distinguish missing content from content that exists but is hard to find. This is a teaching example, not a live execution record.