Difficult Conversation Planner — illustrative example INPUT A colleague missed two agreed review deadlines, delaying preparation. Plan a conversation that asks for context and proposes an explicit escalation process. RESULT Opening: The last two reviews arrived after the dates we agreed, which delayed preparation. I would like to understand what contributed. Question: What made those deadlines difficult to meet? Discussion: agree a realistic review window and identify dependencies. Proposed next step: flag a likely delay as soon as it becomes visible and agree a revised plan with the affected people. Close: confirm what each person will do before the next review. REVIEW Prepare a difficult conversation around observed facts and the desired change. Leave space for context you may not know. This is a teaching example, not a live execution record.