Conflict Resolution Conversation Guide — illustrative example

INPUT
Two teams disagree about who approves catalog changes. Provide a conversation guide without assigning authority not supplied.

RESULT
Opening: "We share the goal of accurate catalog updates. Let's make the approval handoff explicit."
Ask each team: "What do you currently receive, review and approve?"
Compare: "Where do our descriptions differ, and what does the current policy say?"
Resolve: "Who has authority to confirm the owner, and what should happen while that decision is pending?"
Close by recording the confirmed decision and remaining questions; do not assume either team already owns approval.

REVIEW
A conflict guide should identify shared goals and clarify each account without deciding who is right from one side alone.

This is a teaching example, not a live execution record.